One in three young Canadians surveyed use generative artificial intelligence (AI) tools at least once a month to support their mental health, according to a new report released by Canadian youth mental health organization Jack.org. The report, titled New Technology, Familiar Barriers, was released on October 9, ahead of World Mental Health Day on October 10. Based on a national survey of 395 young people connected to Jack.org, it examines why young people are turning to AI for emotional support, advice and guidance. The findings show that AI chatbots are becoming a resource for young people navigating everyday challenges, particularly when human support feels difficult to access. Three in five respondents who use AI for mental health support said they turn to the technology to navigate specific situations, most commonly involving friendships, romantic relationships and family dynamics. Others use it to manage academic challenges and explore self-care strategies. The report also highlights that many young people keep their use of AI for mental health support private. Nearly half of those who use these tools said they had not shared this use with anyone. Young people’s experiences with AI vary. Some treat chatbots like other online information tools, while others use them as a personal journal to organize thoughts and process emotions. A smaller proportion describe the experience as similar to talking with someone who understands them. The findings raise questions about why young people are seeking support from AI tools and whether traditional mental health services are meeting their needs. Accessibility, convenience and concerns about being judged may influence their choices, particularly when they feel unable to discuss personal struggles with another person. However, health experts caution that generative AI should not be treated as a replacement for a qualified mental health professional. Chatbots can provide information and help users organize their thoughts, but they may also produce inaccurate advice or reinforce a user’s assumptions rather than challenge potentially harmful thinking. Experts encourage young people to verify information received from AI and discuss important concerns with trusted people, including friends, family members, school counsellors and healthcare professionals. The report calls attention to the need for mental health education and supportive relationships to keep pace with emerging technology. As AI becomes more integrated into everyday life, parents, educators and communities will have an important role in helping young people understand both its potential benefits and its limitations.